The main guidance of our quality policy for all our employees, is to meet our stakeholder needs, exceeding wherever possible, their expectations.
To this end, we consider important:
Ensure the total satisfaction of our clients
Ensure the quality of service, with emphasis on the technical quality of service, recruting and enforcing a group of skilled employees, both at commercial and technical levels;
Market products and solutions that create added value for the customer, through the establishment of agreements with suppliers of reference and with a high degree of confidence in the market;
Provide personalized service to customers.
Ensure the supply of hight quality products
Meet agreed deadlines in all phases of the customer relationship: proposals, delivering products. The product delivery should meet the quantities requested, in agreed locations and in good condition;
Provide flexibility and effectiveness of our solutions towards customer requests.
Continuously improve the performance of the company
Carry out legal and internal requirements and continuously improve the effectiveness of our Quality Management System;
Rise in Innovation and Quality Standards;
Create solutions that enable continuous improvement sustainable development;
We favor the partnership we have formed with our suppliers, customers and employees, all with many years of experience. In this partnership all its elements interact and help to ensure the quality of products.
The Quality Management System is the responsibility of all.
A job well done at first, should be a constant attitude and preventing errors is a priority.